Frequently Asked Questions

Graduate assistant

  • • Faculty can create Graduate Assistant accounts [See “How to create a graduate assistant”]

    • You will receive an email from no-reply@masterclinician.org with your password and instructions for log-in

    • If you do not receive the welcome email, this is most likely caused by your email service employing a "filtered spam" or similar feature. These systems can impede your ability to receive auto-sent emails such as a password-reset email.

    • We would suggest that you check your email filter settings, and reset your password from the log-in page. You will want to make sure they can receive emails from no-reply@masterclinician.org.

    • If you continue to experience issues logging into their GA account, please reach out to us directly so that we can assist you.

  • • Go to your “Videos” section

    • Select the video you would like to view

    • Click on the turquoise “Assign Video” button

    • Choose your Assignment Type, Question Set, and recipient

    • Click on the blue “Assign Now” button

  • • Go to your “Folders” section

    • Select the Video Collection you would like to view

    • Click on the video you would like to assign

    • Click on the blue “Assign” button

    • Choose your Assignment Type, Question Set, and recipient

    • Click on the blue “Assign Now” button

  • • Go to your “Folders” section

    • Select the Video Collection you would like to view

    • Click on the blue “Assign” button

    • Choose your Assignment Type, Question Set, and recipient

    • Click on the blue “Assign Now” button

  • • Go to your “Videos” section

    • Select the video you would like to view

    • Click the blue “Save to Collection” button

    • Select an existing collection, or create a new collection

    • Choose “Entire Video”

    • Keep the existing name, or input a custom name for the video

    • Click the blue “Save” button

  • • Go to your “Videos” section

    • Select the video you would like to view

    • Click the blue “Save to Collection” button

    • Select an existing collection, or create a new collection

    • Choose “Clip From Video”

    • Keep the existing name, or input a custom name for the video

    • Click the blue “Save” button

    • Drag the blue dots to set the beginning and end of your clip

    • Click the turquoise “Save” button

  • • Go to your “Folders” section

    • Scroll down to “Question sets”

    • Click the blue “New Question Set” button

    • Input your question set’s name

    • Click the blue “OK” button

    • Click the blue “Add question” button

    • Input the text of your question

    • Select your preferred answer type

    ⁃ If using Multiple Choice, use the blue “Add Option” button to add answer choices

    • Click the blue “Done Editing” button to save the new question

  • • Go to your “Folders” section

    • Open the question set you would like to view

    • Use the “Student Created Default” should be hyphenated drop-down to select default category

    • This change will save automatically

  • • Go to your “Folders” section

    • Scroll down to “Student Groups”

    • Click the blue “New Student Group” button

    • Input your group’s name

    • Click the blue “OK” button

    • Click the blue “Add Students to Group” button

    • Select the student(s) you wish to add

    • Click the blue “Add Students” button

    Two things to keep in mind when adding a student to your group:

    1) If you are not able to find a student’s name, this means that the student does not have an active membership under your university affiliation.

    If they believe that they have created an active account under your university affiliation, please encourage them to reach out to us, so that we can assist them.

    This issue could be caused by a failed payment, but is most often the result of a student accidentally choosing the wrong university during sign-up.

    2) Assignments will not auto-send retroactively if a student is added to a group after the assignment has been sent.

    You will need to re-send the assignment either to the individual student, or to the group you have added the student to.

    If you are sending guided observation assignments, you can re-send the assignment to the group, as guided observations will not duplicate.

  • • Go to your “Folders” section

    • Scroll down to “Student Groups”

    • Open the group you wish to view

    • Click on the Student you wish to view

  • • Go to your “University” section

    • Click on the Student you wish to view

  • • Go to your “University” section

    • Click the “Active Only” toggle button to deactivate

    • Use the “Search Students” search bar to find the student(s) you wish to view

    • Click on the Student you wish to view

  • • Go to your “Reports” section

    • Look under the “Student Activity Report” tab

    • Click on the Student you wish to view

  • • Go to your “Assignments” section

    • Make sure the top right “Status” filter has “Pending” selected

    • Click on the assignment you wish to review

    • Your first round of debriefing is your review of the student’s answers. You can give additional debriefing via the “feedback” text-boxes

    • Click the blue “Review Assignment” box

  • • Go to your “Assignments” section

    • Make sure the top right “Status” filter has “Pending” and “GA Reviewed” selected

    • Click on the assignment you wish to review

    • Provide feedback in the “Primary feedback” text-box

    ⁃ You can also provide additional feedback in the feedback text-boxes for individual questions

    • Click the red “Reject Assignment” button

    Once you reject an assignment, it will be returned to the student. They can then make edits to their answers and re-submit the assignment.

  • • Go to your “Assignments” section

    • Select the empty box to the left of the “assigned” status assignment(s) you wish to delete

    • Click the red “Delete Selected” button

    If a student has started working on an assignment, their answers will be deleted. However, their watch-time percentage will not be effected.

  • • Go to your “Assignments” section

    • Change the top right “Status” filter to “Assigned”

    • Use the other filter options, or sort by clicking the arrow icon next to the column headers

  • • Go to the individual student’s detail page [See “How to view an individual student’s detail page”]

    • Change the “Status” filter to “Assigned”

  • • Click on your Profile Picture to go to your “Edit Profile” section

    • Click the turquoise “Edit” button next to your current email address

    • Input your new email address

    • Click the blue “Change Email” button

  • The disclaimer on our audiology videos is to inform students that the content is outside of the scope of practice for SLP, and thus cannot be used for guided observation hours in speech-language pathology under the 2020 ASHA standards.

    If the supervising faculty member (for those specific videos) holds their CCC-A ,they are welcome to use these videos as audiology guided observations.